Level 2 Award in Conflict Management (RQF)

2-Day Course:

This regulated qualification is ideal for anyone who requires training in conflict management. It is appropriate for a wide range of sectors and is suitable for anyone who has a customer facing role, dealing with service users or the public. It is also a useful qualification for individuals who would like a better understanding of how to prevent conflict situations from arising and who would like to gain more confidence in being able to deal with conflict situations.

Topics covered under this training course.

• Supporting a role within the workplace
• Personal growth and engagement in learning
• Managing conflicts in the workplace
• Preventing conflict situations
• Dealing with conflict situations

Cost £155.00

For more information call our team on 0161 205 5055, or email us at training.room@capricornsecurity.co.uk