Level 3 Certificate in Spectator Safety Supervision

7-Day Course:

This qualification is for candidates who are currently working or looking to work as: –  Safety Steward Supervisor, Security Supervisor, Response Steward Supervisor, Team Leaders.

The awarding body for this qualification is Highfield

The qualification is mapped to the Skills Active Spectator Safety National Occupational Standards, recommended as the minimum level qualification in the SGSA’s green guide for Safety and Sports Ground.

This is the standard qualification for accessing frontline employment within events and crowd control including stadium’s, festivals, arenas, retail centres and is specific to training people on dealing with crowds.

To achieve the qualification learners must achieve 5 Mandatory Units:

• Unit 1: Prepare Stewards and Venues for Spectator Events
• Unit 2: Manage and Maintain Stewarding in Designated Areas
• Unit 3: Manage Information for action and decision making for Spectator Events
• Unit 4: Develop and Sustain Productive Working Relationships with Stakeholders
• Unit 5: Monitor and Solve Customer Service Problems

An additional 2 Optional Units will also be selected with your course tutor to complete the qualification

• Unit 6: Help to Manage and Resolve Conflict
• Unit 7: Deal with incidents at Spectator Events
• Unit 8: Manage Resources for Safety and Security at Spectator Events
• Unit 9: Manage the efficient use of Resources
• Unit 10: Develop your Knowledge, Skills and Competence

To complete the full qualification, you will also be required to undertake NACTSO’s Action Counters Terrorism (ACT) platform and live observations.

Pre Course – Action Counters Terrorism (ACT) Awareness – Online – 2 Hours

Cost: £395

For more information call our team on 0161 205 5055, or email us at training.room@capricornsecurity.co.uk